China Unveils World’s First AI Hospital: 14 Virtual Doctors Ready to Treat Thousands Daily
China has unveiled the world’s first fully AI-powered hospital, marking a radical shift in the future of healthcare. Developed by Tsinghua University in Beijing, the “Agent Hospital” features 14 AI doctors and 4 AI nurses that can diagnose, treat, and manage up to 3,000 patients per day, without any human staff. Faster, smarter care: What would take human doctors 3 years, the AI doctors can do in 1 day. High IQ bots: These AI agents scored a 93.06% pass rate on the US Medical Licensing Exam. Training without risk: The virtual hospital allows medical students to practice in a fully The post China Unveils World’s First AI Hospital: 14 Virtual Doctors Ready to Treat Thousands Daily appeared first on DailyAI.
Nous Research's NousCoder-14B is an open-source coding model landing right in the Claude Code moment
Nous Research, the open-source artificial intelligence startup backed by crypto venture firm Paradigm, released a new competitive programming model on Monday that it says matches or exceeds several larger proprietary systems — trained in just four days using 48 of Nvidia's latest B200 graphics processors. The model, called NousCoder-14B, is another entry in a crowded field of AI coding assistants, but arrives at a particularly charged moment: Claude Code, the agentic programming tool from rival Anthropic, has dominated social media discussion since New Year's Day, with developers posting breathless testimonials about its capabilities. The simultaneous developments underscore how quickly AI-assisted software development is evolving — and how fiercely companies large and small are competing to capture what many believe will become a foundational technology for how software gets written. type: embedded-entry-inline id: 74cSyrq6OUrp9SEQ5zOUSl NousCoder-14B achieves a 67.87 percent accuracy rate on LiveCodeBench v6, a standardized evaluation that tests models on competitive programming problems published between August 2024 and May 2025. That figure represents a 7.08 percentage point improvement over the base model it was trained from, Alibaba's Qwen3-14B, according to Nous Research's technical report published alongside the release. "I gave Claude Code a description of the problem, it generated what we built last year in an hour," wrote Jaana Dogan, a principal engineer at Google responsible for the Gemini API, in a viral post on X last week that captured the prevailing mood around AI coding tools. Dogan was describing a distributed agent orchestration system her team had spent a year developing — a system Claude Code approximated from a three-paragraph prompt. The juxtaposition is instructive: while Anthropic's Claude Code has captured imaginations with demonstrations of end-to-end software development, Nous Research is betting that open-source alternatives trained on verifiable problems can close the gap — and that transparency in how these models are built matters as much as raw capability. How Nous Research built an AI coding model that anyone can replicate What distinguishes the NousCoder-14B release from many competitor announcements is its radical openness. Nous Research published not just the model weights but the complete reinforcement learning environment, benchmark suite, and training harness — built on the company's Atropos framework — enabling any researcher with sufficient compute to reproduce or extend the work. "Open-sourcing the Atropos stack provides the necessary infrastructure for reproducible olympiad-level reasoning research," noted one observer on X, summarizing the significance for the academic and open-source communities. The model was trained by Joe Li, a researcher in residence at Nous Research and a former competitive programmer himself. Li's technical report reveals an unexpectedly personal dimension: he compared the model's improvement trajectory to his own journey on Codeforces, the competitive programming platform where participants earn ratings based on contest performance. Based on rough estimates mapping LiveCodeBench scores to Codeforces ratings, Li calculated that NousCoder-14B's improvemen t— from approximately the 1600-1750 rating range to 2100-2200 — mirrors a leap that took him nearly two years of sustained practice between ages 14 and 16. The model accomplished the equivalent in four days. "Watching that final training run unfold was quite a surreal experience," Li wrote in the technical report. But Li was quick to note an important caveat that speaks to broader questions about AI efficiency: he solved roughly 1,000 problems during those two years, while the model required 24,000. Humans, at least for now, remain dramatically more sample-efficient learners. Inside the reinforcement learning system that trains on 24,000 competitive programming problems NousCoder-14B's training process offers a window into the increasingly sophisticated techniques researchers use to improve AI reasoning capabilities through reinforcement learning. The approach relies on what researchers call "verifiable rewards" — a system where the model generates code solutions, those solutions are executed against test cases, and the model receives a simple binary signal: correct or incorrect. This feedback loop, while conceptually straightforward, requires significant infrastructure to execute at scale. Nous Research used Modal, a cloud computing platform, to run sandboxed code execution in parallel. Each of the 24,000 training problems contains hundreds of test cases on average, and the system must verify that generated code produces correct outputs within time and memory constraints — 15 seconds and 4 gigabytes, respectively. The training employed a technique called DAPO (Dynamic Sampling Policy Optimization), which the researchers found performed slightly better than alternatives in their experiments. A key innovation involves "dynamic sampling" — discarding training examples where the model either solves all attempts or fails all attempts, since these provide no useful gradient signal for learning. The researchers also adopted "iterative context extension," first training the model with a 32,000-token context window before expanding to 40,000 tokens. During evaluation, extending the context further to approximately 80,000 tokens produced the best results, with accuracy reaching 67.87 percent. Perhaps most significantly, the training pipeline overlaps inference and verification — as soon as the model generates a solution, it begins work on the next problem while the previous solution is being checked. This pipelining, combined with asynchronous training where multiple model instances work in parallel, maximizes hardware utilization on expensive GPU clusters. The looming data shortage that could slow AI coding model progress Buried in Li's technical report is a finding with significant implications for the future of AI development: the training dataset for NousCoder-14B encompasses "a significant portion of all readily available, verifiable competitive programming problems in a standardized dataset format." In other words, for this particular domain, the researchers are approaching the limits of high-quality training data. "The total number of competitive programming problems on the Internet is roughly the same order of magnitude," Li wrote, referring to the 24,000 problems used for training. "This suggests that within the competitive programming domain, we have approached the limits of high-quality data." This observation echoes growing concern across the AI industry about data constraints. While compute continues to scale according to well-understood economic and engineering principles, training data is "increasingly finite," as Li put it. "It appears that some of the most important research that needs to be done in the future will be in the areas of synthetic data generation and data efficient algorithms and architectures," he concluded. The challenge is particularly acute for competitive programming because the domain requires problems with known correct solutions that can be verified automatically. Unlike natural language tasks where human evaluation or proxy metrics suffice, code either works or it doesn't — making synthetic data generation considerably more difficult. Li identified one potential avenue: training models not just to solve problems but to generate solvable problems, enabling a form of self-play similar to techniques that proved successful in game-playing AI systems. "Once synthetic problem generation is solved, self-play becomes a very interesting direction," he wrote. A $65 million bet that open-source AI can compete with Big Tech Nous Research has carved out a distinctive position in the AI landscape: a company committed to open-source releases that compete with — and sometimes exceed — proprietary alternatives. The company raised $50 million in April 2025 in a round led by Paradigm, the cryptocurrency-focused venture firm founded by Coinbase co-founder Fred Ehrsam. Total funding reached $65 million, according to some reports. The investment reflected growing interest in decentralized approaches to AI training, an area where Nous Research has developed its Psyche platform. Previous releases include Hermes 4, a family of models that we reported "outperform ChatGPT without content restrictions," and DeepHermes-3, which the company described as the first "toggle-on reasoning model" — allowing users to activate extended thinking capabilities on demand. The company has cultivated a distinctive aesthetic and community, prompting some skepticism about whether style might overshadow substance. "Ofc i'm gonna believe an anime pfp company. stop benchmarkmaxxing ffs," wrote one critic on X, referring to Nous Research's anime-style branding and the industry practice of optimizing for benchmark performance. Others raised technical questions. "Based on the benchmark, Nemotron is better," noted one commenter, referring to Nvidia's family of language models. Another asked whether NousCoder-14B is "agentic focused or just 'one shot' coding" — a distinction that matters for practical software development, where iterating on feedback typically produces better results than single attempts. What researchers say must happen next for AI coding tools to keep improving The release includes several directions for future work that hint at where AI coding research may be heading. Multi-turn reinforcement learning tops the list. Currently, the model receives only a final binary reward — pass or fail — after generating a solution. But competitive programming problems typically include public test cases that provide intermediate feedback: compilation errors, incorrect outputs, time limit violations. Training models to incorporate this feedback across multiple attempts could significantly improve performance. Controlling response length also remains a challenge. The researchers found that incorrect solutions tended to be longer than correct ones, and response lengths quickly saturated available context windows during training — a pattern that various algorithmic modifications failed to resolve. Perhaps most ambitiously, Li proposed "problem generation and self-play" — training models to both solve and create programming problems. This would address the data scarcity problem directly by enabling models to generate their own training curricula. "Humans are great at generating interesting and useful problems for other competitive programmers, but it appears that there still exists a significant gap in LLM capabilities in creative problem generation," Li wrote. The model is available now on Hugging Face under an Apache 2.0 license. For researchers and developers who want to build on the work, Nous Research has published the complete Atropos training stack alongside it. What took Li two years of adolescent dedication to achieve—climbing from a 1600-level novice to a 2100-rated competitor on Codeforces—an AI replicated in 96 hours. He needed 1,000 problems. The model needed 24,000. But soon enough, these systems may learn to write their own problems, teach themselves, and leave human benchmarks behind entirely. The question is no longer whether machines can learn to code. It's whether they'll soon be better teachers than we ever were.
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ChatGPT Is Making People Think They’re Gods and Their Families Are Terrified
ChatGPT, the popular AI chatbot from OpenAI, is unintentionally leading users into full-blown spiritual delusions, and families are sounding the alarm. On Reddit’s r/ChatGPT forum, a chilling thread titled “ChatGPT induced psychosis” is gaining traction. Users are reporting a disturbing pattern: their loved ones are convinced that ChatGPT is a divine being, a spiritual guru, or even a portal to God. Rolling Stone journalist Miles Klee spoke directly with affected individuals. One woman shared how her partner became obsessed after ChatGPT gave him cosmic nicknames like “spiral starchild” and claimed he was on a divine mission. He ultimately told her The post ChatGPT Is Making People Think They’re Gods and Their Families Are Terrified appeared first on DailyAI.
The best CRM software in 2026
Using great software is the first step toward great results. This is true for any app category, and more so for your CRM (customer relationship management) software. As the backbone of your sales, having a robust CRM platform tailored to your processes and clients helps improve results in the long run. But out of so many options out there, which CRM is the best for your business? I considered a grand total of 150 CRMs, from basic solutions to enterprise-ready suites. The 11 you'll find below can
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Murder Victim Speaks from the Grave in Courtroom Through AI
Chris Pelkey was shot and killed in a road rage incident. At his killer’s sentencing, he forgave the man via AI. In a historic first for Arizona, and possibly the U.S., artificial intelligence was used in court to let a murder victim deliver his own victim impact statement. What happened Pelkey, a 37-year-old Army veteran, was gunned down at a red light in 2021. This month, a realistic AI version of him appeared in court to address his killer, Gabriel Horcasitas. “In another life, we probably could’ve been friends,” said AI Pelkey in the video. “I believe in forgiveness, and The post Murder Victim Speaks from the Grave in Courtroom Through AI appeared first on DailyAI.
Katy Perry Didn’t Attend the Met Gala, But AI Made Her the Star of the Night
Another year, another viral deepfake of Katy Perry at the Met Gala and once again, she wasn’t even there. Photos showing the pop star in a sleek black designer gown circulated widely on social media during Monday night’s event, matching the “Superfine: Tailoring Black Style” theme. But the images were AI-generated. Perry quickly clarified she was not at the Met; she was on tour. Perry’s reaction “Couldn’t make it to the MET, I’m on The Lifetimes Tour (see you in Houston tomorrow IRL),” she posted to Instagram alongside the fake images. She added a jab at AI confusion: “P.s. this The post Katy Perry Didn’t Attend the Met Gala, But AI Made Her the Star of the Night appeared first on DailyAI.
OpenAI and Broadcom unveil LLM-optimized inference chip
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Best Universities To Study AI in 2026
Artificial intelligence has made enormous strides in the past few years – with the introduction of a wide range of AI tools changing the landscape of how we assess data and operate within online spaces forever. This page ranks the 50 best universities to study AI around the world, based on scope, prestige, and the level of AI-related research each institution has released. Career prospects in AI There is a huge demand for individuals with a high degree of skills in artificial intelligence and machine learning, making AI a potential lucrative career prospect with countless opportunities as AI continues to The post Best Universities To Study AI in 2026 appeared first on DailyAI.
Helping build shared standards for advanced AI
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Google just redesigned the search box for the first time in 25 years — here’s why it matters more than you think.
For a quarter century, the Google search box has been one of the most recognizable interfaces in computing: a thin white rectangle, a blinking cursor, a few typed words, and a list of blue links. On Tuesday, Google will formally retire that paradigm. At its annual I/O developer conference, Google announced a sweeping redesign of the search box itself — the literal text field where billions of queries begin every day — transforming it from a simple keyword input into a dynamic, AI-driven conversation starter that can accept text, images, PDFs, videos, and even open Chrome tabs as inputs. The company is also merging its AI Overviews and AI Mode features into a single, seamless search flow, eliminating the friction that previously forced users to choose between a traditional results page and an AI-forward experience. Liz Reid, Google's vice president and head of Search, called it "the biggest upgrade to our iconic search box since its debut over 25 years ago" during a press briefing on Monday. The announcement arrived alongside a blizzard of other news — new Gemini models, a personal AI agent called Spark, an intelligent shopping cart, a reimagined developer platform — but the search box redesign may prove to be the most consequential. It is the clearest signal yet that Google views the future of its flagship product not as a place where users type fragmented keywords, but as an interface where they hold open-ended, multimodal conversations with an AI system backed by the entire web. The new search box expands, accepts files, and coaches you on what to ask The changes show a fundamental shift in how Google expects people to interact with the product that generates the vast majority of Alphabet's revenue. The box itself now dynamically expands to accommodate longer, more conversational queries. Where the old interface subtly encouraged brevity — a narrow field suited to two- or three-word keyword strings — the new design invites users to fully articulate complex questions in granular detail. It also now supports multimodal inputs directly. Users can upload images, PDFs, files, and videos, or drag in content from Chrome tabs, right from the main search interface. Previously, some of these capabilities existed in AI Mode, but reaching them required extra steps. Now they sit at the primary entry point. Google is also deploying what it describes as an AI-powered query suggestion system that "goes beyond autocomplete." Rather than simply predicting the next word a user might type based on popular searches, the system helps users formulate complex, nuanced queries — essentially coaching them toward the kind of detailed questions that AI Mode handles best. The new search box is starting to roll out immediately in all countries and languages where AI Mode is available. Google is merging AI overviews and AI mode into one seamless experience Perhaps more significant than the box itself is the architectural change happening behind it. Google is unifying AI Overviews — the AI-generated summary panels that appear atop traditional search results — with AI Mode, the more immersive conversational search experience the company launched at I/O one year ago. Starting Tuesday, this merged experience will be live across mobile and desktop worldwide. A user can type a question, receive an AI Overview alongside traditional results, and then continue directly into a back-and-forth AI Mode conversation to ask follow-up questions — all without navigating to a separate interface. Reid explained the logic during the press briefing: the new AI search box is "an upgrade of our traditional search box, and so the results take you directly to main search rather than AI mode." She noted that while some power users actively sought out AI Mode, "for most users, they don't actually want to have to think about, do they want more of a traditional page or an AI-forward search experience." The goal, she said, was to ensure that "for most users, they don't have to think about where to go, they can just go to the search box they're familiar with, and it feels like they get the best experience afterwards." One billion users and doubling queries reveal how fast search behavior is shifting Google's decision to redesign the foundational interface of its most important product did not happen in a vacuum. The company shared a set of usage statistics during the briefing that reveal just how rapidly user behavior is already changing. AI Mode, which launched in the United States at I/O 2025, has surpassed one billion monthly users in its first year. AI Mode queries have been doubling every quarter since launch. AI Overviews, the lighter-weight AI summaries, now reach more than 2.5 billion monthly users. And overall search query volume hit an all-time high last quarter — a data point the company had previously disclosed on its earnings call. Sundar Pichai, Google's CEO, framed these figures as evidence that AI features are additive, not cannibalistic, to search usage. "When people use our AI-powered features in search, they use search more," he said. He added that he loves "how search has become less about individual queries and feels more like an ongoing conversation, giving users deeper insights and connecting you with the vastness of the web." Reid reinforced the point: "It's not just that people are searching more, it's that they're searching differently. They're fully expressing their questions in granular detail, asking those follow-up questions and searching across modalities." Gemini 3.5 Flash gives Google's AI search the speed it needs to work at scale Under the hood, the new search experience runs on Gemini 3.5 Flash, Google's newest AI model, which the company also introduced at I/O. Google upgraded AI Mode's underlying model to 3.5 Flash to deliver what Reid described as "an even more powerful AI search experience." Gemini 3.5 Flash is the workhorse of this year's announcements. Google claims it outperforms its previous frontier model, Gemini 3.1 Pro, on nearly all benchmarks while running four times faster in output tokens per second than comparable frontier models. Pichai described it as being "in a league of its own in the top right quadrant" of the Artificial Analysis index, which plots intelligence against speed — meaning it delivers near-frontier quality at dramatically lower latency. That speed matters enormously for search. A conversational AI search experience that feels sluggish would be dead on arrival for a product that serves billions of queries daily. By coupling the redesigned interface with a model optimized for both quality and throughput, Google is attempting to make AI-powered search feel as instantaneous as the old keyword experience — while being dramatically more capable. Search can now build interactive visuals and custom mini apps on the fly The redesigned search box is also the gateway to a set of new capabilities that push search far beyond text-based answers. Google announced what it calls "generative UI" — the ability for search to dynamically build custom widgets, interactive visualizations, and even mini applications in real time, tailored to a user's specific question. Reid offered a concrete example during the briefing: a user could ask "How do black holes affect space time?" and receive an interactive visual in an AI Overview that brings the concept to life. Follow-up questions would trigger the system to dynamically generate entirely new visuals in real time. This is possible, she explained, because of "a novel real-time code generation system we built in partnership with the Google DeepMind team" that runs on Gemini 3.5 Flash. Generative UI capabilities will roll out to everyone this summer, free of charge. But Google is going further still. For ongoing tasks — planning a wedding, organizing a move, tracking a fitness routine — users will be able to build what the company describes as customizable, stateful experiences within search, powered by its Antigravity development platform. These require no coding expertise. Users simply describe what they want in natural language, and search builds it. Those experiences will be available in coming months, starting with Google AI Pro and Ultra subscribers in the United States. AI agents that monitor the web around the clock are coming to search results The redesign also opens the door to what Google calls "information agents" — AI agents that users can configure directly within search to monitor the web 24/7 for specific conditions and deliver synthesized updates when those conditions are met. A user could, for example, set up an agent to track market movements in a particular sector with specific parameters. The agent would create a monitoring plan, tap into real-time finance data, and proactively notify the user when conditions are met — complete with links and context for further research. Other use cases include apartment hunting, tracking sneaker drops, or monitoring any topic a user cares about. Information agents will launch first for Google AI Pro and Ultra subscribers this summer. These agents sit within a much larger strategic pivot that Google articulated throughout the briefing: the company is going all-in on AI systems that don't just answer questions but proactively take actions on users' behalf. Beyond search, Google introduced Gemini Spark, a 24/7 personal AI agent that runs on dedicated virtual machines in Google Cloud. It unveiled the Universal Cart, an intelligent cross-merchant shopping cart. It announced the Agent Payments Protocol for agents to make secure purchases. And it expanded its Antigravity developer platform into a full ecosystem for building autonomous AI agents. Publishers, advertisers, and SEO professionals face a new reality The redesign raises profound questions for the sprawling ecosystem — publishers, advertisers, SEO professionals — that has been built around the old model of keyword search and blue links. If users increasingly express their needs as full, conversational sentences rather than fragmented keywords, the entire discipline of search engine optimization will need to evolve. Keyword-density strategies become less relevant when the AI is parsing natural language intent rather than matching strings. Content that answers deep, nuanced questions in authoritative ways becomes more valuable; content engineered to rank for two-word keyword fragments becomes less so. For publishers, the stakes are existential. AI Overviews already synthesize information from across the web and present it directly in search results, reducing the need for users to click through to source material. The new seamless AI Mode integration deepens that dynamic: users can now get an AI-generated answer and ask multiple follow-up questions without ever leaving the search page. Google has consistently maintained that its AI features drive more traffic to publishers, but the redesign puts that claim under renewed scrutiny as the search results page becomes more self-contained. For advertisers — who fund the vast majority of Google's revenue — the shift from keywords to conversations changes the calculus of ad targeting. Conversational queries contain richer intent signals, which could make ad targeting more precise and valuable. But they also create new ambiguities: when a user is in the middle of a multi-turn conversation with AI Mode, where does an ad naturally fit? Google did not detail changes to its advertising model during the briefing, but the structural shift in the interface will inevitably reshape how ads are surfaced and measured. The search box was always more than a product — it was a habit for billions of people There is a reason Google chose to redesign the search box rather than simply adding new features behind it. The search box is not just a product element at this point; it is a cultural artifact — one of the few pieces of digital infrastructure used by essentially the entire internet-connected world. Changing it sends an unmistakable message about where the company believes computing is headed. For 25 years, the search box trained billions of people to think in keywords — to compress their curiosity into the shortest possible string of words. The new box invites them to do the opposite: to think out loud, to upload what they're looking at, to ask follow-up questions, to let an AI system handle the compression. Pichai tied the company's broader ambitions to a striking statistic: Google's surfaces now process over 3.2 quadrillion tokens per month, up seven-fold from a year ago. The company expects capital expenditures of approximately $180 to $190 billion in 2026 — roughly six times the $31 billion it spent four years ago — largely to support the infrastructure required for this AI transformation. When asked about the future of traditional search, he was direct. "Search is the most used AI product in the world," he said. The blinking cursor in Google's search box still invites you to type. But after 25 years of teaching the world to speak in keywords, Google is now asking it to speak in sentences — and betting roughly $190 billion that it will.
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Making it easier to understand how content was created and edited
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Europe is pushing back on Washington’s chip war
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Army Air Assault brigade found AI tools ill-suited to tactical planning - Breaking Defense
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Our new community investments in Virginia support local jobs and expand energy affordability.
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We’re strengthening our presence in Alabama through new investments and community support.
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10 top women in AI in 2026
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Samsung Electronics brings ChatGPT and Codex to employees
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Anthropic claims that China's Alibaba used 25,000 fake accounts and 28.8 million exchanges to illicitly 'distill' its Claude model — violations occurred from April to June 2026 - Tom's Hardware
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Listen Labs raises $69M after viral billboard hiring stunt to scale AI customer interviews
Alfred Wahlforss was running out of options. His startup, Listen Labs, needed to hire over 100 engineers, but competing against Mark Zuckerberg's $100 million offers seemed impossible. So he spent $5,000 — a fifth of his marketing budget — on a billboard in San Francisco displaying what looked like gibberish: five strings of random numbers. The numbers were actually AI tokens. Decoded, they led to a coding challenge: build an algorithm to act as a digital bouncer at Berghain, the Berlin nightclub famous for rejecting nearly everyone at the door. Within days, thousands attempted the puzzle. 430 cracked it. Some got hired. The winner flew to Berlin, all expenses paid. That unconventional approach has now attracted $69 million in Series B funding, led by Ribbit Capital with participation from Evantic and existing investors Sequoia Capital, Conviction, and Pear VC. The round values Listen Labs at $500 million and brings its total capital to $100 million. In nine months since launch, the company has grown annualized revenue by 15x to eight figures and conducted over one million AI-powered interviews. "When you obsess over customers, everything else follows," Wahlforss said in an interview with VentureBeat. "Teams that use Listen bring the customer into every decision, from marketing to product, and when the customer is delighted, everyone is." Why traditional market research is broken, and what Listen Labs is building to fix it Listen's AI researcher finds participants, conducts in-depth interviews, and delivers actionable insights in hours, not weeks. The platform replaces the traditional choice between quantitative surveys — which provide statistical precision but miss nuance—and qualitative interviews, which deliver depth but cannot scale. Wahlforss explained the limitation of existing approaches: "Essentially surveys give you false precision because people end up answering the same question... You can't get the outliers. People are actually not honest on surveys." The alternative, one-on-one human interviews, "gives you a lot of depth. You can ask follow up questions. You can kind of double check if they actually know what they're talking about. And the problem is you can't scale that." The platform works in four steps: users create a study with AI assistance, Listen recruits participants from its global network of 30 million people, an AI moderator conducts in-depth interviews with follow-up questions, and results are packaged into executive-ready reports including key themes, highlight reels, and slide decks. What distinguishes Listen's approach is its use of open-ended video conversations rather than multiple-choice forms. "In a survey, you can kind of guess what you should answer, and you have four options," Wahlforss said. "Oh, they probably want me to buy high income. Let me click on that button versus an open ended response. It just generates much more honesty." The dirty secret of the $140 billion market research industry: rampant fraud Listen finds and qualifies the right participants in its global network of 30 million people. But building that panel required confronting what Wahlforss called "one of the most shocking things that we've learned when we entered this industry"—rampant fraud. "Essentially, there's a financial transaction involved, which means there will be bad players," he explained. "We actually had some of the largest companies, some of them have billions in revenue, send us people who claim to be kind of enterprise buyers to our platform and our system immediately detected, like, fraud, fraud, fraud, fraud, fraud." The company built what it calls a "quality guard" that cross-references LinkedIn profiles with video responses to verify identity, checks consistency across how participants answer questions, and flags suspicious patterns. The result, according to Wahlforss: "People talk three times more. They're much more honest when they talk about sensitive topics like politics and mental health." Emeritus, an online education company that uses Listen, reported that approximately 20% of survey responses previously fell into the fraudulent or low-quality category. With Listen, they reduced this to almost zero. "We did not have to replace any responses because of fraud or gibberish information," said Gabrielli Tiburi, Assistant Manager of Customer Insights at Emeritus. How Microsoft, Sweetgreen, and Chubbies are using AI interviews to build better products The speed advantage has proven central to Listen's pitch. Traditional customer research at Microsoft could take four to six weeks to generate insights. "By the time we get to them, either the decision has been made or we lose out on the opportunity to actually influence it," said Romani Patel, Senior Research Manager at Microsoft. With Listen, Microsoft can now get insights in days, and in many cases, within hours. The platform has already powered several high-profile initiatives. Microsoft used Listen Labs to collect global customer stories for its 50th anniversary celebration. "We wanted users to share how Copilot is empowering them to bring their best self forward," Patel said, "and we were able to collect those user video stories within a day." Traditionally, that kind of work would have taken six to eight weeks. Simple Modern, an Oklahoma-based drinkware company, used Listen to test a new product concept. The process took about an hour to write questions, an hour to launch the study, and 2.5 hours to receive feedback from 120 people across the country. "We went from 'Should we even have this product?' to 'How should we launch it?'" said Chris Hoyle, the company's Chief Marketing Officer. Chubbies, the shorts brand, achieved a 24x increase in youth research participation—growing from 5 to 120 participants — by using Listen to overcome the scheduling challenges of traditional focus groups with children. "There's school, sports, dinner, and homework," explained Lauren Neville, Director of Insights and Innovation. "I had to find a way to hear from them that fit into their schedules." The company also discovered product issues through AI interviews that might have gone undetected otherwise. Wahlforss described how the AI "through conversations, realized there were like issues with the the kids short line, and decided to, like, interview hundreds of kids. And I understand that there were issues in the liner of the shorts and that they were, like, scratchy, quote, unquote, according to the people interviewed." The redesigned product became "a blockbuster hit." The Jevons paradox explains why cheaper research creates more demand, not less Listen Labs is entering a massive but fragmented market. Wahlforss cited research from Andreessen Horowitz estimating the market research industry at roughly $140 billion annually, populated by legacy players — some with more than a billion dollars in revenue — that he believes are vulnerable to disruption. "There are very much existing budget lines that we are replacing," Wahlforss said. "Why we're replacing them is that one, they're super costly. Two, they're kind of stuck in this old paradigm of choosing between a survey or interview, and they also take months to work with." But the more intriguing dynamic may be that AI-powered research doesn't just replace existing spending — it creates new demand. Wahlforss invoked the Jevons paradox, an economic principle that occurs when technological advancements make a resource more efficient to use, but increased efficiency leads to increased overall consumption rather than decreased consumption. "What I've noticed is that as something gets cheaper, you don't need less of it. You want more of it," Wahlforss explained. "There's infinite demand for customer understanding. So the researchers on the team can do an order of magnitude more research, and also other people who weren't researchers before can now do that as part of their job." Inside the elite engineering team that built Listen Labs before they had a working toilet Listen Labs traces its origins to a consumer app that Wahlforss and his co-founder built after meeting at Harvard. "We built this consumer app that got 20,000 downloads in one day," Wahlforss recalled. "We had all these users, and we were thinking like, okay, what can we do to get to know them better? And we built this prototype of what Listen is today." The founding team brings an unusual pedigree. Wahlforss's co-founder "was the national champion in competitive programming in Germany, and he worked at Tesla Autopilot." The company claims that 30% of its engineering team are medalists from the International Olympiad in Informatics — the same competition that produced the founders of Cognition, the AI coding startup. The Berghain billboard stunt generated approximately 5 million views across social media, according to Wahlforss. It reflected the intensity of the talent war in the Bay Area. "We had to do these things because some of our, like early employees, joined the company before we had a working toilet," he said. "But now we fixed that situation." The company grew from 5 to 40 employees in 2024 and plans to reach 150 this year. It hires engineers for non-engineering roles across marketing, growth, and operations — a bet that in the AI era, technical fluency matters everywhere. Synthetic customers and automated decisions: what Listen Labs is building next Wahlforss outlined an ambitious product roadmap that pushes into more speculative territory. The company is building "the ability to simulate your customers, so you can take all of those interviews we've done, and then extrapolate based on that and create synthetic users or simulated user voices." Beyond simulation, Listen aims to enable automated action based on research findings. "Can you not just make recommendations, but also create spawn agents to either change things in code or some customer churns? Can you give them a discount and try to bring them back?" Wahlforss acknowledged the ethical implications. "Obviously, as you said, there's kind of ethical concerns there. Of like, automated decision making overall can be bad, but we will have considerable guardrails to make sure that the companies are always in the loop." The company already handles sensitive data with care. "We don't train on any of the data," Wahlforss said. "We will also scrub any sensitive PII automatically so the model can detect that. And there are times when, for example, you work with investors, where if you accidentally mention something that could be material, non public information, the AI can actually detect that and remove any information like that." How AI could reshape the future of product development Perhaps the most provocative implication of Listen's model is how it could reshape product development itself. Wahlforss described a customer — an Australian startup — that has adopted what amounts to a continuous feedback loop. "They're based in Australia, so they're coding during the day, and then in their night, they're releasing a Listen study with an American audience. Listen validates whatever they built during the day, and they get feedback on that. They can then plug that feedback directly into coding tools like Claude Code and iterate." The vision extends Y Combinator's famous dictum — "write code, talk to users" — into an automated cycle. "Write code is now getting automated. And I think like talk to users will be as well, and you'll have this kind of infinite loop where you can start to ship this truly amazing product, almost kind of autonomously." Whether that vision materializes depends on factors beyond Listen's control — the continued improvement of AI models, enterprise willingness to trust automated research, and whether speed truly correlates with better products. A 2024 MIT study found that 95% of AI pilots fail to move into production, a statistic Wahlforss cited as the reason he emphasizes quality over demos. "I'm constantly have to emphasize like, let's make sure the quality is there and the details are right," he said. But the company's growth suggests appetite for the experiment. Microsoft's Patel said Listen has "removed the drudgery of research and brought the fun and joy back into my work." Chubbies is now pushing its founder to give everyone in the company a login. Sling Money, a stablecoin payments startup, can create a survey in ten minutes and receive results the same day. "It's a total game changer," said Ali Romero, Sling Money's marketing manager. Wahlforss has a different phrase for what he's building. When asked about the tension between speed and rigor — the long-held belief that moving fast means cutting corners — he cited Nat Friedman, the former GitHub CEO and Listen investor, who keeps a list of one-liners on his website. One of them: "Slow is fake." It's an aggressive claim for an industry built on methodological caution. But Listen Labs is betting that in the AI era, the companies that listen fastest will be the ones that win. The only question is whether customers will talk back.
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